You choose one of two topics and write a formal letter or email that covers all the content points. Here’s how to build it step by step.
As of 2026 · Built to the official exam format
Practice the same format you’ll see on exam day, get your score against official criteria, and see where you still need work.
Free to try · No account needed
Key takeaways
In this part you produce text yourself: a letter or email of around 150 words. You get two topics to choose from – usually a complaint or a request for information – each with several content points, and you have 30 minutes. It tests whether you can handle the writing situation appropriately.
Three things are decisive: you cover all the content points (task fulfillment), you build and connect the letter clearly (communicative design: salutation, opening, body, closing, connectors) and you write correct, formal B2 German (formal accuracy). There are 45 points in total.
The most common point losses: a content point is missing, the register is too colloquial, or the text is a bare list with no connections. Whoever plans briefly, ticks off every point and uses fixed phrases with Konjunktiv II writes reliably and completely.
Read both topics and choose the one you can say more about.
Note a keyword for each content point so you forget none.
Start with a formal salutation and a short opening (the reason for writing).
In the body, cover each content point with one or two sentences and connect them with connectors.
Close with a polite expectation and an appropriate closing formula.
Check at the end: around 150 words, all content points, formal register, salutation and closing?
A short example in the same format: the task and a model letter that covers all the content points.
Sie haben in einem Online-Shop eine Kaffeemaschine bestellt, die beschädigt ankam. Schreiben Sie eine Beschwerde. Inhaltspunkte: (1) Grund Ihres Schreibens nennen. (2) Das Problem genau beschreiben. (3) Eine Lösung verlangen (Ersatz oder Rückzahlung). (4) Eine Frist setzen und um Antwort bitten.
Model letter (extract):
Why? The letter covers all the content points: state the reason (1), describe the problem (2), demand a solution (3), set a deadline and ask for a reply (4). The register is consistently formal (“Sehr geehrte Damen und Herren”, “Sie”, “Mit freundlichen Grüßen”) and the request uses Konjunktiv II – exactly what’s expected at B2.
Du schreibst eine formelle Beschwerde an ein Online-Geschäft über eine beschädigte Lieferung.
Which salutation and closing fit best?
Try this section in the real exam format and find out how confident you are before exam day.
Free to try · No account needed
All points of the task must appear. Tick them off individually after writing.
At B2 a formal register is expected. Avoid “Hallo”, “cool” or abbreviations and use Konjunktiv II for requests.
A good text is connected. Use connectors (daher, außerdem, allerdings) instead of stringing sentences together.
Without salutation, opening and closing you lose points on design. Keep the structure.
Around 150 words. More important than the exact number is that all content points are covered sufficiently.
Yes. Every missing content point costs points on task fulfillment. Tick off each point individually after writing.
Usually formally: “Sehr geehrte …”, consistent “Sie” and polite requests with Konjunktiv II. Avoid colloquial language and abbreviations.
The official PDF answer key doesn’t assess writing. At Prepliq a mock scores your letter automatically against the official criteria – task fulfillment, communicative design and formal accuracy.
Learn 700+ of the most important telc German B2 words interactively with flashcards.
Preview and download the official telc German B2 practice test – with answers and study material.
Practice this exam part in the official format and see what needs more attention before the real test.
Free to try · No account needed