Terms of Service

1. Our service

Prepliq provides web-based practice tests for the language examinations TELC, Goethe-Institut, and TestDaF. The platform allows registered users to take realistic mock tests across all exam parts (listening, reading, language elements, writing, and speaking), submit written and spoken responses, and receive automated scoring and feedback against the official criteria of the respective examination boards.

Prepliq is not an official examination provider. Scores generated by the platform are practice scores and have no certifying or legal effect; they do not certify, accredit, or replace results issued by TELC, Goethe-Institut, TestDaF, or any other examination body. Practice scores reflect the platform’s assessment against published criteria and are intended as a study aid only.

You are responsible for ensuring that your access to the platform is lawful in your jurisdiction. The service is operated from Germany; we make no representation that it is appropriate or available in every country.

2. Intellectual property

All content on Prepliq — including but not limited to the mock tests, prompts, model answers, explanations, feedback templates, scoring rubrics, audio recordings, page designs, logos, and software — is owned by the Provider or licensed to us, and is protected by German and international copyright, trademark, and database-rights laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the platform for your personal, non-commercial exam preparation during the term of an active plan. No other rights are granted; in particular, you may not copy, redistribute, publish, modify, translate, or create derivative works of any platform content, and you may not use any content to train or fine-tune machine-learning models without our prior written consent.

“Prepliq” and the Prepliq logo are trademarks of the Provider. The names of the examinations TELC, Goethe-Institut, and TestDaF are trademarks of their respective owners; we are not affiliated with, endorsed by, or sponsored by these organisations.

3. User representations

By creating an account and using the service, you represent and warrant that:

• the email address and any other registration information you provide is true, accurate, and current;
• you are at least 16 years old, or you are using the service with the consent of a parent or legal guardian;
• your use of the service will not violate any applicable law or regulation;
• you will not access the service through automated or non-human means, except for accessibility tools you yourself use;
• you will not use the service for any unauthorised or unlawful purpose.

4. User registration & account

• Registration uses your email address; sign-in is passwordless and works by sending you a one-time magic link.
• You are responsible for keeping access to your email inbox secure. Any activity that occurs through a session signed in with your email is treated as authorised by you.
• One account per person. Accounts may not be shared with, sold to, or transferred to another person.
• You may close your account at any time via Profile → Settings → Delete Account. The consequences for your data are described in the Privacy Policy.

5. Plans, prices & payment

Prepliq offers time-limited access plans. The plans currently available, their durations, and their prices are displayed on the pricing section of the website.

• All prices are gross final prices in Euros. No value-added tax (Umsatzsteuer) is charged under the small-business rule (§ 19 UStG).
• Each plan is a one-time payment for a defined access period (for example, 7, 30, or 90 days). There is no automatic renewal and no recurring subscription. You will never be billed again unless you actively purchase another plan.
• Your access window starts when payment is confirmed and ends when the number of days specified by the plan have elapsed. Unused days do not roll over.
• Payment is processed on the hosted checkout page of an external payments processor. Card data is handled exclusively by the processor and is never transmitted to or stored on our servers.
• After a successful payment, an invoice meeting the requirements of § 14 UStG is generated automatically and emailed to you.

6. Right of withdrawal (Widerrufsrecht)

As a consumer, you have the right to withdraw from this contract within 14 days without giving any reason (§§ 355, 356 BGB). The period starts on the day the contract is concluded. To exercise the right, send a clear statement of your decision — for example an email to [email protected] — before the deadline. We will refund all payments within 14 days of receiving your notice, using the same payment method, without any fees on your side.

7. Prohibited activities

You agree not to engage in any of the following while using Prepliq:

• using the service for any unlawful purpose or in violation of these Terms;
• systematically retrieving, extracting, scraping, indexing, or otherwise mirroring any part of the service or its content (including exam prompts, model answers, explanations, and feedback) by any automated or manual means;
• using any robot, spider, scraper, headless browser, or other automated tool to access the service, except for indexing by general-purpose search engines acting on publicly accessible pages;
• circumventing, disabling, or otherwise interfering with security features, fair-use limits, rate limits, or paywall mechanisms of the service;
• reverse-engineering, decompiling, disassembling, or attempting to derive the source code, prompts, models, or rubrics behind the service;
• copying, redistributing, publishing, selling, sublicensing, or commercially exploiting any part of the service or its content;
• using the service or any of its content to train, fine-tune, evaluate, or benchmark third-party machine-learning models without our prior written consent;
• sharing, selling, or transferring your account credentials, or using a single account on behalf of more than one person;
• uploading, submitting, or transmitting content that is unlawful, infringing, defamatory, harassing, abusive, sexually explicit, or that contains malware or harmful code;
• impersonating another person, misrepresenting your identity, or harassing, threatening, or abusing other users, the Provider, or support staff;
• removing, obscuring, or altering any copyright, trademark, or attribution notices on the service;
• interfering with or disrupting the integrity or performance of the service, our infrastructure, or any third-party systems connected to it.

8. Fair-use limits

To keep the service affordable for everyone, fair-use limits apply to resource-intensive actions such as scoring requests, full-test attempts, and burst usage. Exceeding a limit temporarily pauses the corresponding feature for your account; the relevant timeframes are visible inside the application. Persistent or deliberate circumvention of fair-use limits is treated as a prohibited activity under section 7.

9. User-submitted content

When you complete an exercise, your written answers, audio recordings, and chat-style interactions are transmitted to the service for the sole purpose of producing your practice score and feedback. You retain ownership of the content you submit.

You grant us a limited, non-exclusive, worldwide, royalty-free licence to process your submissions to operate, secure, and improve the service — for example, to score your responses, store your history, detect abuse, and produce anonymised aggregate analytics. Once your account is deleted, your submissions are anonymised or removed in accordance with the Privacy Policy.

You are solely responsible for the legality, accuracy, and appropriateness of any content you submit. Do not include sensitive personal data (for example, government identification numbers, payment data, or special-category data within the meaning of Art. 9 GDPR) in free-text or speaking responses.

10. Service management

We reserve the right, but not the obligation, to:

• monitor the service for violations of these Terms;
• take appropriate legal action against any user who, in our reasonable judgment, violates the law or these Terms;
• refuse, restrict, or limit access to particular features for any user;
• remove or disable content that is excessive in size, unlawful, or in violation of these Terms;
• otherwise manage the service in a manner designed to protect our rights and property and to facilitate the proper functioning of the platform.

11. Term & termination

These Terms remain in effect while you use the service. You may terminate the contract at any time by deleting your account; an active access plan does not extend automatically and is consumed by the passage of time regardless of termination.

We may suspend or terminate your access — with or without notice, and without liability to you — if you breach these Terms, if your payments are reversed or charged back without a valid reason, if your activity threatens the integrity of the service or the experience of other users, or if we are required to do so by law. Where notice is reasonably possible we will provide it; where suspension is required to protect the platform (for example in acute abuse), notice may follow rather than precede.

12. Modifications & interruptions

We aim for high availability but do not guarantee uninterrupted service. The platform may be temporarily unavailable due to planned maintenance, infrastructure issues, third-party outages, force majeure, or other events outside our reasonable control. Such interruptions do not give rise to a claim for damages or to an extension of any active access plan beyond what is statutorily required.

We may also add, change, suspend, or discontinue features at any time. Material changes that affect a paid plan in a way disadvantageous to you will be communicated in advance.

13. Changes to these Terms

We may amend these Terms from time to time. Material changes will be announced by email or via an in-app notice at least 14 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the amended Terms. If you do not agree with the changes, your remedy is to stop using the service and, where applicable, to terminate your account.

14. Disclaimer

Except where mandatory consumer-protection law provides otherwise, the service is provided on an “as-is” and “as-available” basis. We do not warrant that the service will be uninterrupted, error-free, fully accurate, or fit for any particular study goal. Practice scores and feedback are computed against published criteria but may contain errors, omissions, or inconsistencies; do not rely on them as the sole indicator of your readiness for an official examination. Outcomes of any official examination depend on factors outside our control and are not guaranteed.

15. Limitation of liability

We are liable without limitation for damages resulting from intent or gross negligence, for the culpable injury to life, body, or health (Verletzung von Leben, Körper, oder Gesundheit), for liability under the German Product Liability Act (Produkthaftungsgesetz), and to the extent of any guarantee we have expressly assumed.

For ordinary negligence in the breach of an essential contractual obligation (Kardinalpflicht — an obligation whose fulfilment is necessary to make proper performance of the contract possible at all and on whose observance you may regularly rely), our liability is limited to the foreseeable damage typical for this type of contract.

Any further liability is excluded. The same limitations apply to our legal representatives, employees, and agents.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold us harmless from any third-party claim, loss, damage, or expense (including reasonable legal fees) that arises out of (a) your breach of these Terms, (b) your unlawful or infringing use of the service, or (c) content you submit through the service that violates the rights of a third party. This clause does not apply to claims attributable to our intent or gross negligence and does not restrict any rights you have under mandatory consumer-protection law.

17. User data & backups

We take reasonable technical and organisational measures to keep your account data and exam history available. Nevertheless, we recommend that you export or otherwise preserve any information you wish to keep for the long term. Within the limits set by mandatory law and by the liability provisions above, we accept no liability for the loss or corruption of user-submitted data caused by events outside our reasonable control.

18. Electronic communications

By using the service or sending us communications by email or through the platform, you consent to receive electronic communications from us. Notices, agreements, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by law.

19. Governing law & venue

These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.

If you are a consumer with habitual residence in another EU member state, the mandatory consumer-protection rules of that state remain unaffected. For business customers and for legal entities under public law, the exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms is Berlin, Germany.

20. Dispute resolution & ODR

Before pursuing formal proceedings, please contact us at [email protected] — most issues can be resolved quickly and informally.

The European Commission provides a platform for online dispute resolution (ODR): ec.europa.eu/consumers/odr. We are not willing or obliged to participate in dispute-resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).

21. Miscellaneous

If any provision of these Terms is or becomes invalid, the validity of the remaining provisions is not affected. The invalid provision will be replaced by a valid one whose economic effect comes as close as possible to that of the invalid provision.

Our failure to enforce any right or provision of these Terms will not operate as a waiver of such right or provision. You may not assign or transfer your rights or obligations under these Terms without our prior written consent; we may assign or transfer our rights and obligations to a successor entity in the context of a corporate reorganisation or asset transfer, subject to mandatory consumer-protection law.

22. Contact

Questions about these Terms, your contract with Prepliq, or anything else: [email protected].